eZanga Blog

Melissa Duko

Melissa Duko is the Senior Editor and Digital Specialist for eZanga. She brings to her role 11 years of journalism experience and a love of all things pop culture. A graduate of the University of Delaware, she holds a Bachelor of Arts in English, concentration business and technical writing, minor Art History. She also has a Master of Science in professional writing for the public and private sector from Towson University. She isn’t afraid to admit that her love for Starbucks is at gold member status. (Since 2011!) And her penchant for retaining pop culture trivia means she knows what "rickrolling" is and isn’t afraid to use it.
Search
Connect

Get New Posts via Email

Become a Contributor

Click below to apply to write for eZanga.

Apply Now

Scaling the Inverted Traffic Pyramid: What You Need to Know

By Melissa Duko, May 23, 2017

Advertisers know pay per call offers the quickest response for customers. But why aren’t your call center’s phones ringing off the hook? It could be because your call bids aren’t hitting that “inverted traffic” sweet spot.

Brand Safety: How Poor Word Choice Can Hurt

By Melissa Duko, May 16, 2017

Sticks and stones may break my bones, but words can never hurt me.

Why Instagram Influencers Need to Be Careful What They Promote

By Melissa Duko, May 11, 2017

Influencer marketing can be extremely lucrative. Get paid big bucks for taking two seconds to post a sponsored Instagram post? No need to think twice.  

How to Identify and Capitalize on a Marketing Trend

By Melissa Duko, May 02, 2017

Opportunity is everywhere. But while some advertisers have their finger on the pulse of market trends, others come to the game late. Or even worse: remain forever clueless.

5 Editing Tools to Use in a Pinch

By Melissa Duko, April 25, 2017

Don’t worry editors, this isn’t a blog post about making your jobs obsolete. Nothing can replace the skills of a seasoned editor. Not even the most sophisticated bot or online editing tool can accurately check for deviations from a company’s in-house style guide, or understand all the nuances of the human language.

Online Privacy Is a Thing of the Past: What You Need to Know

By Melissa Duko, April 11, 2017

Concerns about online privacy are nothing new. But now there’s a major cause for concern. Last month, Congress ripped a page out of 1984’s playbook and repealed the Federal Communications Commission’s “Broadband Privacy Rules.”  

Retargeting Gone Wrong: 4 Tales of What Not to Do

By Melissa Duko, April 04, 2017

Retargeting is a great way to entice visitors who don’t convert right away, to finally take the plunge and purchase.

PPC, Calls, and Display: Choosing the Best Method For Your Business

By Melissa Duko, March 23, 2017

When a company decides to invest resources into digital advertising, it’s a smart move. But deciding to do digital advertising is just the first step. Digital advertising is a broad umbrella term. There are many subsets or types of advertising: pay per call, pay per click, and display.

What We Can Learn from Journalists: The Original Content Marketers

By Melissa Duko, March 21, 2017

Content marketers create and share content to attract and convert customers. You know who else produces content to attract (and inform) their audience? Journalists.

Ring the Alarm: Why You Need a Call Disposition Report

By Melissa Duko, March 09, 2017

“I’m going to need those TPS reports...”

5 Things You Need to Know Before Cutting the Cable Cord

By Melissa Duko, February 23, 2017

Cable companies are doing a great job of offering their customers TV access on-the-go. Scream Queens, Big Bang Theory, American Horror Story, are all at your fingertips. But 24/7 TV access wherever and whenever isn’t easing the pain of rising cable and satellite TV costs.